That is why we mod. Not to win. But to make the silence a little more bearable.
Look at the Accessibility for All mod, which adds wheelchair ramps to every station. The base game did not include this. Not out of malice, but out of abstraction. The developers simplified the human body into a single "passenger" unit. The modder said: No. The passenger has a body. The passenger has limits.
Modders are archivists of the forgotten. They spend 40 hours modeling the exact curvature of a retired tram’s handrail because that curve contains a century of commuters. The mod is a memorial. Every time that virtual tram pulls up to a virtual stop, it is a small resurrection.
Then there are the vehicle mods. Thousands of them. Repaints of the Berlin U-Bahn, the London Routemaster, the San Francisco cable car. Why? The game doesn't care about livery. Passengers don't board faster if the tram is red.