You tap “Forgot Password?” ... and then what?
As a user who recently went through this exact scenario, I decided to document the entire password reset journey for Lose It!—from the initial tap to finally logging that dreaded slice of cheesecake. Here is an honest look at the security, the speed, and the user experience of recovering your account. Unlike some apps that make you hunt for the reset link, Lose It! keeps it standard. On the main login screen, directly below the password field, is a small blue link: "Forgot your password?"
Here is the breakdown for a normal user:
Don't rely on password resets. Go into the app right now (while you are logged in) and navigate to Profile > App Settings > Face ID / Touch ID . Enable biometric login. This bypasses the password problem entirely. lose it password reset
It’s easy to find, but it’s worth noting that Lose It! does not offer social logins (like "Sign in with Google" or Apple ID in the free tier). If you lose your password, you must go through this email reset process. There is no SMS fallback. Step 2: The Request (Entering the Void) Once you tap the link, the app asks for the email address associated with your account. You type it in and hit "Reset Password."
When you click the button, you are taken back to the app. Instead, you are taken to a web browser (LoseIt.com/reset).
Because the last thing you want to do when you are hungry and trying to log your lunch is wrestle with a browser tab. You tap “Forgot Password
It does not automatically log you in on the web. It does not deep-link you back to the app.
Have you struggled with the Lose It! reset process? Let me know in the comments below.
| Feature | Grade | Notes | | :--- | :--- | :--- | | | A | Email arrives almost instantly. | | Security | B+ | No SMS fallback, but standard email reset is secure. | | UI/UX Flow | C- | Breaking the app flow to go to a mobile browser feels dated. | | Error Handling | B | Clear messages, though no "eye" icon for showing password. | | Post-Reset | D+ | You have to manually return to the app. No auto-redirect. | Final Thoughts & A Pro Tip The Lose It! password reset process is functional but feels like it was designed in 2015. In a world where most fitness apps have moved to biometrics (Face ID) and magic links (click this email to log in without a password), Lose It! relies on the old "web form" method. Here is an honest look at the security,
We’ve all been there. You get a new phone, clear your browser cache, or simply have a brain freeze after a long week. You open the app to log your breakfast smoothie, and you’re staring at a login screen with a blank mind.
The app immediately gives you a confirmation pop-up: "If an account exists for that email address, you will receive an email with instructions to reset your password."
The Missing Calories: A Deep Dive into the Lose It! Password Reset Process Subtitle: What happens when you forget the key to your weight loss data?
You are now on a mobile website, not in the native app. This breaks the flow. You have to remember your browser tabs are open.