includes SINCAL and NETOMAC
If you cannot find a working driver for modern operating systems (like Windows 11),
: The Mercury 2400CU series often shares internal hardware with the Mustek BearPaw 2400CU+
: Look for "Other devices" or "Imaging devices." It may appear as an "Unknown Device". Update Driver : Right-click the device and select Update driver Browse Locally Browse my computer for drivers mercury scanner 2400cu pro ii driver download
, which is compatible with Windows 7 through Windows 10. You can search for this driver on DriverIdentifier Mustek BearPaw Compatibility
. Drivers for the Mustek version may work if original Mercury drivers are unavailable. Alternative: VueScan If you cannot find a working driver for
is a popular third-party alternative. They have reverse-engineered the driver for this scanner chipset, allowing it to work on Windows, macOS, and Linux without needing the original manufacturer’s software. Manual Installation Steps If you download a driver file (usually a ), follow these steps to install it manually: Extract Files
: If the download is a ZIP file, extract it to a folder on your desktop. Open Device Manager : Right-click the button and select Device Manager Locate Scanner Drivers for the Mustek version may work if
Finding drivers for the Mercury 2400CU Pro II scanner can be challenging because the device is an older model, and the original manufacturer (often associated with Kobian) no longer provides a direct, active support portal for it. Most users must rely on built-in Windows updates or third-party compatibility software. Primary Download & Installation Methods Windows Update (Recommended)
: Windows 10 and 11 often include "baseline" drivers for older hardware like the 2400CU series. To check, plug the scanner into your USB port, go to Settings > Windows Update , and click Check for updates . Check the "Optional updates" section for driver entries. WIA Scanner Driver : Some repositories offer the 2400CU+ WIA (Windows Image Acquisition) Scanner driver
and point it to the folder where you extracted the driver files. Microsoft Support Note on Hardware Identification